Credibility

Delivering on a client’s needs is all about credibility.

Food and Health Standards has the credibility to provide authoritative solutions to clients. This credibility comes from both the experience and qualifications of its management and staff, and from its accreditation in food safety programmes and auditing from IANZ (International Accreditation New Zealand) and ISO (International Standards Organisation).

Company Mission Statement reads:

“Food and Health Standards (2006) Ltd has a firm directive to conduct its business and services to the highest professional levels ensuring that transparency, consistency, proportionality and reasonableness are maintained at all times”.

The company recognises, appreciates, encourages, enforces, maintains and improves public health standards to achieve a state of mental, physical and social well being of the individuals, communities and Districts alike. This commitment is never compromised”.

These accreditations give Food and Health the authority to provide Government-approved services to the entire domestic and export food industry, from the farm gate to the consumer’s plate.

Food and Health Standards prides itself on providing a very high standard of communication with its clients, and makes a point of highlighting successful operations as well as providing advice and assistance to improve overall performance. Services are based on an in-depth understanding of clients’ requirements and a respect of their individual needs.

These accreditations give Food and Health Standards the authority to provide Government-approved (NZFSA) services to the entire domestic and export food industry, from the farm gate to the consumer’s plate.

Food and Health Standards prides itself on providing a very high standard of communication with its clients, and makes a point of highlighting successful operations as well as providing advice and assistance to improve overall performance. Services are based on an in-depth understanding of clients’ requirements and a respect of their individual needs.

Food & Health Standards (2006) Ltd’s proven track record of success in all disciplines of environmental health & public safety, they include (but not limited to) the following:

• Dramatic increase in standards of food hygiene and a general appreciation of risks including risk management by food premises.

• National provider of HACCP based food safety programmes for large Companies, industries and individual organisations that require a specific tailor made programme that meets the requirements of the Australia New Zealand Food Standards Code for retail and export.

• Proven leader in the field of food safety, hazard analysis and the implementation of food control plans, which will shape and mould the domestic food industry for the foreseeable future.

• Rapid response to service delivery and complaints.

• Proven success in dealing with complaints and service requests within the stipulated key performance indicators. 

• A proven track record of success in the area of Resource Management application, investigation and prosecution for non-compliance. 

• A market leader in the filed of liquor licensing. Under the Sale of Liquor Act 1989 Food & Health Standards has made significant inroads in the enforcement and inspection roles of licensed premises across all of its designated districts. Furthermore, the Company has been a industry leader by being one of the first to fully administer and act as the District Licensing Agency for one of its major Council clients. 

• Greater awareness regarding risk minimisation from infectious disease organisms, prevention and control.

• Availability 365 days per year and 24 hours per day with dedicated officers who can respond rapidly to any given situation or provide necessary advice to resolve / diffuse certain situations.

• Recognition and respect from other agencies – Police, Councillors, Medical Officer of Health, Liquor Licensing Authority, Doctors and Health Service Sectors.

• Respect and recognition form members of the public regarding effective resolution of complaints, provision of information, service requests, and general advice. 

• Proven leader and advocate for Local Authorities at forums, meetings and conferences.

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